Coverage

What the backup covers

Files, shares and the configuration needed to come back exactly where you left off.

Files and shares
User files, shared folders and permissions.
Database
Accounts, calendars and app data in a consistent snapshot.
Configuration
Apps, settings and domain configuration.
Encryption
Snapshots encrypted at rest and in transit.
Off-site copies
A second copy in a separate location.
Retention
7, 14 or 30 days depending on the plan.
Restore

How restore works

A restore should be boring. Ours is a support action, not a project.

1. Pick a point
Choose a snapshot by date from the backup list.
2. Confirm scope
Restore the whole instance or a single account.
3. We restore
Our team runs the restore and verifies the instance.
4. You verify
You check the restored files and sign off.

Backup questions

How often are backups taken?

Daily by default. The exact window is shown in your plan.

Protect the data you cannot rebuild.

Add backup to your plan in the configurator.