Cookie Policy
This Cookie Policy explains how HostDatum ("we," "us," or "our") uses cookies and similar technologies on our website. We are committed to ensuring the privacy and security of our users' personal information, in compliance with privacy laws including but not limited to the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR) of the European Union, and the Personal Data Protection Act (PDPA) of Singapore.
1. What Are Cookies?
Cookies are small text files placed on your computer or mobile device when you visit a website. They help improve user experience, enable website functionality, and collect information about browsing activities.
2. Purpose of This Cookie Policy
This Cookie Policy outlines:
- How we use cookies.
- The types of cookies we use.
- The information we collect through cookies.
- How you can manage your cookie preferences.
By using our website, you consent to our use of cookies as described in this policy.
3. Types of Cookies We Use
3.1 Necessary Cookies
Essential for website functionality, allowing users to navigate, access secure areas, and set language preferences. These cookies do not collect personal information.
3.2 Performance Cookies
Collect anonymous data on how visitors use our website, including page visits and error reports. This helps improve website performance.
3.3 Functionality Cookies
Store user preferences, such as login details and customization options, for an enhanced user experience. These cookies do not track browsing activity across other websites.
3.4 Targeting and Advertising Cookies
Track browsing habits to deliver relevant ads. These cookies may be placed by third-party advertising networks or social media platforms.
3.5 Third-Party Cookies
Some third-party services integrated into our website may set cookies, such as analytics tools or payment processors.
4. Managing Your Cookie Preferences
4.1 Cookie Consent
When visiting our website, a cookie banner will appear asking for your consent. By clicking "Accept" or continuing to use our site, you consent to our use of cookies.
4.2 Controlling Cookies
Most browsers allow users to manage cookie preferences. You can accept, reject, or delete cookies via your browser settings. Note that disabling cookies may affect website functionality.
5. Data Protection and Privacy
5.1 Data Collection and Usage
Our cookies do not collect personally identifiable information unless explicitly provided by users.
5.2 Data Transfers
By using our website, you consent to the transfer of personal data collected through cookies across jurisdictions, as required for website operation.
6. What Personal Data Is Collected?
6.1 Types of Personal Data
- Name, email address, phone number, and company name (if voluntarily provided).
- Automatically collected data such as IP address, browser type, device type, operating system, referring website, and browsing activity.
6.2 Purpose of Data Collection
- Website Functionality: Ensures smooth website operation.
- Marketing & Communication: Sends relevant offers and updates (with user consent).
- Legal Compliance: Fulfills regulatory obligations.
6.3 Data Retention
Personal data collected via cookies is retained only as long as necessary for its purpose unless a longer retention period is required by law.
7. Sharing of Information
7.1 Trusted Third-Party Service Providers
We share cookie data with third-party service providers who help operate our website, analyze data, and improve services.
7.2 Legal Obligations
We may disclose information if required by law or to protect legal rights.
7.3 Third-Party Services
Some third-party integrations (e.g., analytics tools, advertising networks) may collect data through cookies. We recommend reviewing their respective privacy policies.
8. Your Rights and Choices
Under applicable data protection laws, you have rights concerning your personal data collected via cookies:
- Right to Access: Request details about your collected data.
- Right to Rectification: Correct inaccurate personal data.
- Right to Erasure: Request deletion of your personal data.
- Right to Restrict Processing: Limit how your data is processed.
- Right to Object: Object to processing for marketing purposes.
- Right to Withdraw Consent: Withdraw consent for cookie usage at any time.
To exercise these rights, contact us via our Privacy Policy.
9. Specific Cookies Used
9.1 Website Cookies
- slaask-token-spk-xxx-xxx-xxx: Supports chat system functionality.
9.2 Customer Area Cookies
- WHMCSxxxxxxxxx: Ensures proper customer account login.
- _GRECAPTCHA: Supports Google Recaptcha security.
- stripe_mid: Used by Stripe for payment security.
10. Contact Information
For more information regarding data processing or to exercise your rights, contact us at:
Email: [email protected]
Phone: +1 343 502 3200
Address: 325 Front Street West,Toronto, ON, Canada, M5V 2Y1.
You have the right to lodge a complaint with the relevant data protection authority.
