General Terms and Conditions
Welcome to HostDatum. Please read these General Terms and Conditions carefully as they contain important information about your legal rights and responsibilities.
1. Overview
This agreement outlines the terms, conditions, and policies that govern your use of HostDatum’s websites, products, and services. By using HostDatum’s services, you agree to these terms and conditions. This agreement applies from the moment you sign the electronic agreement and begin using our services.
- "We," "us," or "our" refer to HostDatum.
- "You," "your," "user," "client," or "customer" refer to any individual or entity using our services.
- These terms remain in effect as long as you continue using our services.
HostDatum reserves the right to modify, update, or discontinue any part of this agreement, including pricing and service fees, at any time without prior notice. If changes significantly impact your use of our services, we will provide reasonable notice.
2. Eligibility & Authority
To use our services, you must:
- Be at least 18 years old or of legal age in your jurisdiction.
- Be legally capable of entering into a binding contract.
- Not be restricted by law from purchasing or receiving our services.
If you are entering this agreement on behalf of a company or entity, you confirm that you have the authority to bind the entity to this agreement. If you do not have such authority, you will be personally responsible for all obligations. HostDatum is not liable for any misrepresentation of authority.
3. Accounts & Data Transfer
To access certain services, you must create an account. You agree to:
- Provide accurate, current, and complete information.
- Keep your account details updated.
- Maintain the security of your login credentials.
- Notify HostDatum immediately of any unauthorized use of your account.
If you access HostDatum from outside your country of residence, you consent to the transfer and storage of your data across international borders. We follow industry-standard security measures to protect data but do not guarantee complete security.
4. Payments & Automatic Renewal
- All charges and fees are your responsibility.
- Services are billed on a recurring basis unless canceled before the renewal date.
- If a payment method is invalid or expired, we may attempt alternative payment methods.
- If you cancel after the renewal date, no refund will be issued.
- Additional transaction fees may apply based on your payment method.
For details, refer to our Refund Policy.
5. Acceptable Use Policy
By using HostDatum services, you agree not to:
- Engage in unlawful activities or violate any applicable law.
- Distribute harmful content (malware, phishing, hacking tools, etc.).
- Send spam or unsolicited bulk emails.
- Violate intellectual property rights of others.
- Misrepresent your identity or affiliation.
- Host, distribute, or promote hate speech, pornography, terrorism, or criminal activities.
- Overuse server resources, leading to service degradation.
- Attempt to bypass security measures implemented by HostDatum.
Violation of this policy may result in suspension or termination of services.
6. Privacy Policy
We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and safeguard your information. By using our services, you consent to the data practices described in our Privacy Policy.
7. Availability of Services
HostDatum strives to provide uninterrupted services but does not guarantee 100% uptime. Temporary downtime may occur due to:
- Scheduled maintenance and upgrades.
- Security patches and updates.
- Unexpected server failures or network disruptions.
- Force majeure events (natural disasters, cyberattacks, etc.).
We aim to restore services promptly but are not liable for losses caused by downtime.
8. Fees & Payments
- Payments must be made in advance unless otherwise agreed.
- Non-refundable fees apply except as stated in our Refund Policy.
- Chargebacks may result in account suspension or additional fees.
- Prices are subject to change, with reasonable notice before renewal.
If a payment is overdue, HostDatum may suspend or terminate services until the balance is settled.
9. Cancellation & Refund Policy
- Services may be canceled by providing written notice to HostDatum.
- Refunds are issued in accordance with our Refund Policy, which specifies the conditions under which refunds are granted.
- Automatic renewal applies unless canceled before the renewal date.
10. Intellectual Property & Copyright Claims
- You may not use our services to infringe on the intellectual property rights of others.
- Copyright or trademark complaints should be submitted in writing to our legal team.
- HostDatum follows all applicable copyright and trademark laws.
If a claim is made, we may remove or suspend access to content until the dispute is resolved.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites.
12. Disclaimer of Warranties
HostDatum provides services "as is" and "as available" without warranties of any kind, including but not limited to implied warranties of merchantability or fitness for a particular purpose. We do not guarantee:
- Continuous or error-free operation.
- That services will meet your needs.
- That security measures will prevent all cyber threats.
13. Limitation of Liability
- HostDatum is not liable for indirect, incidental, or consequential damages.
- Our total liability for any claim is limited to the amount you paid for the service in the last six (6) months.
- We are not responsible for any loss of profits, data, or business.
14. Governing Law & Dispute Resolution
- Any disputes shall first be attempted to be resolved amicably.
- If necessary, disputes will be settled through arbitration in [Insert Jurisdiction].
- This agreement is governed by the laws of [Insert Country].
15. Amendments & Revisions
HostDatum reserves the right to modify these terms at any time. Updates will be posted on our website, and continued use of our services indicates acceptance of the updated terms.
16. Acceptable Use Policy
Users are prohibited from engaging in activities that violate any applicable laws or regulations, including but not limited to:
- Unauthorized access to or use of data, systems, or networks.
- Monitoring data or traffic without permission.
- Interference with service to any user, host, or network.
- Using the service to transmit or distribute material that infringes on copyrights, trademarks, or other intellectual property rights.
Violation of this policy may result in suspension or termination of services.
17. Privacy Policy
We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and safeguard your information. By using our services, you consent to the data practices described in our Privacy Policy.
18. Anti-Spam Policy
We have a zero-tolerance policy for unsolicited commercial email (spam). Users are prohibited from using our services to send spam or engage in any activity that promotes spam. Violation of this policy may result in immediate suspension or termination of services.
19. Cancellation and Refund Policy
Services may be canceled by providing written notice to HostDatum. Refunds are issued in accordance with our Refund Policy, which specifies the conditions under which refunds are granted.
20. Governing Law
This agreement shall be governed by and construed in accordance with the laws of [Insert Country], without regard to its conflict of law principles.
21. Entire Agreement
These terms and conditions constitute the entire agreement between you and HostDatum regarding the use of our services and supersede all prior agreements and understandings.
22. Severability
If any provision of this agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the agreement shall otherwise remain in full force and effect.
23. Waiver
The failure of HostDatum to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.
24. Assignment
You may not assign your rights or obligations under this agreement without the prior written consent of HostDatum.
25. Changes to Terms
HostDatum reserves the right to modify these terms at any time. We will notify you of any changes by posting the new terms on our website. Your continued use of the services after such changes constitutes your acceptance of the new terms.
26. Contact Information
For any questions regarding this agreement, contact us at:
Email: [email protected]
Phone: +1 343 502 3200
Address: 325 Front Street West, Toronto, ON, Canada, M5V 2Y1.
By using HostDatum services, you agree to comply with these detailed terms and conditions.
